Website & Sales Terms

These Terms & Conditions apply when you use the Bluevelvety website or purchase products from us.

About Bluevelvety
Legal company/trader name: Bluevelvety
Email: bluevelvetypp@gmail.com

Products
We make reasonable efforts to ensure product descriptions, photographs, sizing information and prices are accurate. Colours and appearance may vary slightly depending on lighting, photography and the screen or device used to view our website.

Orders
Submitting an order does not necessarily mean that it has been accepted. Once an order has been accepted, you will receive confirmation using the contact information provided during checkout. We reserve the right to decline or cancel an order where reasonably necessary, including where an item is unavailable, an obvious pricing or listing error has occurred, payment cannot be authorised or we reasonably suspect fraudulent activity.

Prices & Payment
Prices displayed on the website will be shown in the applicable currency and will include or exclude taxes as stated at checkout. Available payment methods will be displayed during checkout.

Delivery
Available delivery options, estimated delivery times and applicable charges will be displayed during the purchasing process. We aim to deliver orders within the estimated timeframe, although circumstances outside our reasonable control may occasionally cause delays.

Returns, Refunds & Exchanges
Returns, exchanges and refunds are governed by our Refund & Exchange Policy and applicable UK consumer law. Nothing in these Terms limits or excludes your statutory consumer rights.

Intellectual Property
The Bluevelvety name, branding, website design, photographs, graphics, text and other original website content are protected by applicable intellectual property laws. They may not be copied, reproduced, distributed or commercially exploited without appropriate permission.

Privacy
Personal information collected through the website is handled in accordance with our Privacy Policy.

Changes
We may update these Terms from time to time to reflect changes to our website, services, business practices or applicable requirements. The version displayed on the website at the relevant time will apply.